About Style Café > Terms of Business

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Style Café is no ordinary importer of coffee machines and accessories. Here at Style Café we don’t believe being ordinary is good enough for...

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Warranty, Terms & Conditions

All new Stafco Traditional goods are covered by a three year parts warranty unless otherwise agreed before sale.

All new Stafco Classic Filter goods are covered by a one year parts and labour warranty unless otherwise agreed before sale.

All new Stafco Classic Freshbrew and Instant goods are covered by a one year parts only warranty.

All new Stafco Tasman goods are covered by a one year parts and labour warranty unless otherwise agreed before sale.

All new Jura Impressa goods are covered by a one year parts and labour warranty unless otherwise agreed before sale.

All second hand goods are covered by a three months parts warranty unless otherwise agreed before sale.

Items not covered by warranty

1) Problems due to water supply which include but are not limited to the following:-

a) Contaminated water, which may arise for example, through water board repairs on or nearby the buyer’s premises.

b) Hard water problems that cause lime scale build up in the boilers, thermoblocks, probes, valves or internal pipe work.

c) Water pressure problems when the pressure is above 3 bar and no regulator is fitted.

2) Operator problems including but not limited to; loss of or damage to external and removable parts. Foreign objects introduced intentionally or accidentally into the equipment.

3) Replacement of wearable parts, i.e. Grinder, brewing unit, further kit, group head gaskets, steam arms. These parts are subject to wear and tear through usage. The buyer should note that the life of these parts can be considerably extended by regular cleaning of the equipment and setting of the grinder as per operator instructions.

4) Cost of replacement water filters or the regeneration cost on Water treatment units.

5) Damage to goods in transit that are not reported within three days of the goods being signed for.

6) Damage to equipment by the use of non Style Café recommended products on the relevant equipment.

7) All items remain the property of Style Café Ltd until paid for in full.