It's an unfortunate fact of life that even the most reliable appliances become more likely to develop faults as they get older. The last thing you want is to be faced with an expensive repair bill if your coffee machine breaks down.

AVOID EXPENSIVE REPAIR BILLS WITH THE JURA PROTECTION PLAN

The plan will ensure that you won't have to pay a penalty for parts, call out or labour charges during the next 12 months.

Benefits include:

• Unlimited number of repairs by official Jura engineers
• No repair bills, call out or labour charges to pay
• All calls handled by a UK call centre

COMPLETE PEACE OF MIND

Commercial Warranty - Domestic Machine
ENA, C Line, F Line, J Line, S Line, Z Line

Protection for your domestic coffee machine in a commercial environment costs from just 38 pence a day for 12 months by Standing Order (£140 per year) or £150 by credit / debit card or cheque or pay monthly or quarterly by credit card.
Please note that the domestic warranty is null and void if the machine is used in a commercial premises.

Commercial Machine (Following Service)
Z5, X5, XF50

Protection for your commercial coffee machine costs from just 30 pence a day for 12 months by Standing Order (£110.00 per year) or £120.00 by credit / debit card or cheque or pay monthly or quarterly by credit card.

Your machine must have been serviced by our authorized serviced centre and the bill settled in full before this offer can be taken advantage of.

Commercial Machine (Following Service)
XS90, XS90 OT, X7, X7-S, X7 Takeaway, X9

Protection for your commercial coffee machine costs from just 33 pence a day for 12 months by Standing Order (£120.00 per year) or £130.00 by credit / debit card or cheque or pay monthly or quarterly by credit card.

Your machine must have been serviced by our aouthorized serviced centre and the bill settled in full before this offer can be taken advantage of.

Commercial Machine (No Service Required)
XS90, XS90 OT

Protection for your commercial coffee machine costs from just 61 pence a day for 12 months by Standing Order (£224.00 per year) or £249.00 by credit / debit card or cheque or pay monthly or quarterly by credit card.

Commercial Machine (No Service Required)
X7, X7-S, X7 Takeaway, X9

Protection for your commercial coffee machine costs from just 75 pence per day for 12 months by Standing Order (£274.00 per year) or £299.00 by credit / debit card or cheque or pay monthly or quarterly by credit card.

All prices are exclusive of VAT

CALL US NOW ON
08704 810049
for your application form or fill in the contact me form below.

By this warranty, JURA guarantees the product to be free from defects in materials and workmanship for a period of 12 months from the date the policy is implemented or for the number coffees produced shown below, within the policy period.

ENA Line - 15,000	C-Line - 15,000
F-line - 15,000	S-Line - 20,000
Z-Line - 20,000	XF-Line - 20,000
Xs90 OT - 20,000	X7-S - 40,000
X9 - 40,000

I would like a Jura Protection Plan for my machine

Forename :


Surname :


E-Mail:


Telephone :


Machine Type :


Your Address:
Address 1: Address 2: Town / City: County: Post Code: Country:

WHAT IS PROVIDED

The cost of repairs to the equipment, including parts and labour charges following mechanical or electrical breakdown.

We will always, subject to the full terms, conditions and exclusions of your plan, repair the equipment unless we can replace it for less than the cost of repair

We will only replace your equipment if we have agreed to do so before a repair is carried out. When we have replaced your equipment, your plan will end immediately and there will be no refund of the fee you have paid. When we have replaced your equipment, to comply with W.E.E.E. regulations, we will dispose of it for you

You must pay us for our supplier’s delivery and/or installation charges and any outstanding fee instalments. You must also pay us for all carriage costs incurred for ‘back to base’ repairs

WHAT IS NOT PROVIDED UNDER THE PLAN

Repairs or replacement will not be provided if they arise from:

1. Any modification to the equipment
2. Your failure to follow the manufacturer’s instructions
3. Theft, attempted theft, malicious damage or damage caused by fire or explosion
4. Floods, lightning, storms, frost or other bad weather conditions
5. Any problem with the supply of electricity or water quality
6. No fault being found with your equipment
7. Routine maintenance, cleaning and servicing
8. Repairs carried out outside the United Kingdom, unless carried out by a recognised Jura Centre
9. Costs arising from not being able to use your equipment or from damage caused when the equipment breaks down
10. Cosmetic damage such as damage to paintwork or dents or scratches to the equipment
11. Replacement of any item or accessory that is intended to be replaceable ie cleaning products, water filters, air intake valves, coffee spout nozzles
12. Rust, corrosion or water damage to coffee grinder and other components
13. Repairs at weekend or Bank Holidays
14. Delivery and installation charges if a replacement takes place as detailed in ‘What is Provided’
15. Damage caused by accidents
16. Scale related issues and user abuse

YOUR RIGHT TO CHANGE YOUR MIND/CANCELLATIONS

1. You may cancel this plan at any time by giving 14 days notice in writing to Style Café Ltd, the provider of the Jura Repair Protection Plan, at the address below
2. If after the manufacturer’s guarantee has expired, you cancel the plan in writing to Style Café Ltd they will refund the amount for the remaining months of protection. There will be no refund if any repairs or replacements have been carried out
3. The plan can be cancelled by giving you 14 days notice in writing to your last known address. A refund of the amount paid for the remaining full months of protection will be given

HOW TO CONTACT US OR COMPLAIN

• Call the Customer Service Department on 08704 810049
• Write to the Customer Care Manager at the Jura Service Centre, Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW
• E-mail us by clicking on ‘contact us’ on our website www.stylecafe.co.uk

We want you to contact us so that we know what you think of us and the services we provide. We hope that you are satisfied with our response to your enquiry. If you are not satisfied you can ask for your case to be reviewed by the Jura Service Centre and a final decision made by our Managing Director

TELEPHONING THE JURA SERVICE CENTRE

Your telephone calls may be recorded to monitor and improve the quality of the service provided

DATA PROTECTION

Your details will be held and used by the Jura Service Centre. We may pass your data to any relevant regulator or dispute resolution provider. We may also use your data for training and testing purposes. If you have given us permission, your details may also be used by us or third parties for other marketing purposes. If you no longer want your data to be used by third parties or by us for marketing purposes and you have not already notified us please write to the Data Protection Officer at the Jura Service Centre, Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW. To improve our service we may monitor or record our communications with you.

EXCLUSION OF THIRD PARTY RIGHTS

This plan is for the benefit of the plan holder only

GOVERNING LAW AND STATUTORY RIGHTS

Purchasing this plan does not affect your statutory rights. This plan is governed by English Law unless we have agreed otherwise with you

OTHER PLANS OR INSURANCE If, when you require breakdown service, or need to make a claim under any of the insurances, there is any other service agreement, or an insurance policy under which you are entitled to claim, we will only pay an appropriate proportion

ADDITIONAL INFORMATION

Your Jura Repair Protection Plan is provided by Style Café Ltd (Registered Number 150236) and our registered office is Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW. This agreement does not affect your statutory rights